Last updated: September 12, 2026
RentalPilot engages the third parties below to help provide the service. This is the current list referenced by Annex III of our Data Processing Addendum. Hosting is primarily in the United States.
Sub-processors that may process renter personal data
- Stripe — payment processing, deposit holds, refunds, and subscription billing. Card data is handled entirely by Stripe; RentalPilot never receives or stores full card numbers.
- Render — application and database hosting (United States).
- Vercel — front-end hosting and content delivery.
- Cloudflare R2 — file and object storage: driver’s-license images, signatures, vehicle photos, and proof-of-insurance documents.
- Resend — transactional email delivery (booking confirmations, cancellations, invites).
- PostHog — product analytics, and session replay on the public booking flow with form inputs masked and payment fields excluded.
- Sentry — error and performance monitoring, configured not to send personal data by default.
- Anthropic — AI provider for the optional, operator-enabled AI features. When an operator switches those on, it processes driver’s-license and vehicle images for verification and damage detection, and — for AI-assisted import column mapping — a small sample of rows from a spreadsheet being imported (up to five rows, which for a customer import can include renter names, contact details and driver’s-license details). It does not use the data to train its models.
Other vendors
- Plausible Analytics — cookieless analytics for this marketing website only (European Union). It does not process renter or operator account data.
Changes to this list
We maintain the current list of sub-processors on this page. Before adding or replacing a sub-processor that processes renter personal data, we will update this list and give reasonable advance notice — for example, by email to the operator’s account contact or by an in-product or website notice. If you object on reasonable data protection grounds within the notice period, we will work with you in good faith to address the concern; if we cannot, you may terminate the affected part of the service as your exclusive remedy, as set out in the DPA.
Questions about this list can be sent to info@rentalpilot.io.