Your existing two-car plan and permanent upgrades
Keep your existing plan, review an optional paid upgrade, and check a pending payment without losing your records.
Some operators who joined before the 1.1.0 cutoff can keep their existing two-car plan. If your account is included, Account shows Your two-car plan. You can keep operating with up to two active cars; AI features remain off. Retiring a car makes room for another active car.
Review an upgrade when you need it
Only the account owner can upgrade. Open Account → Review upgrade, then choose a plan that fits your cars and locations. The review shows the monthly subscription price in USD. Your rental prices keep their existing currency.
Review both confirmations: upgrading is permanent, and you accept the AI processing described in the linked Terms and Privacy Policy. Both start unchecked. Opening or leaving this review does not accept terms, charge you, or change your plan.
Choose Continue to checkout to open the payment page. Paid capacity and AI features become available only after RentalPilot confirms a successful payment. Your existing records, rental prices and booking-site settings stay in place; you do not have to repeat new-account setup to preserve your booking site.
If upgrades are unavailable or your billing history needs review, contact billing support. Do not use an old checkout link to work around that review.
If payment is pending or canceled
An unfinished or canceled checkout does not upgrade your account. Your two-car plan continues while the first payment is pending. Use Check payment status to check the same purchase, or Continue checkout when offered. Do not start a second payment to resolve an uncertain result.
A browser return from checkout is not proof of payment. RentalPilot checks the saved purchase before changing access.
After a successful upgrade
The change is permanent. Canceling the paid plan, requesting a refund, or a later payment problem does not restore the free two-car plan. Account shows your saved paid agreement and the available plan-management controls. When paid access is restricted, your records and the ability to serve existing rentals remain available.
A payment refund alone does not confirm that the subscription has stopped renewing. If Account still offers Cancel plan, review End my plan now to stop future renewals without requesting another refund. Wait for billing to confirm the cancellation; an uncertain result is not a completed cancellation.
Existing RentalPilot records are not automatically submitted to AI as part of an upgrade. Privacy tools remain in Account → Data & privacy. See your plan and optional AI damage scans for paid-plan billing and refund information.